[Resolved]  Reliance Communications — Unnecessary balance deductions

Address:Shimla, Himachal Pradesh
Website:reliance customer care

I have reliance prepaid no. [protected] and from last few days I have received some notification from no. RM-58787 and balance deducted from my no.
The details of notification given below:
1). Message received on 17/03/2017 at 22:01 state that:-
You have been successfully subscribed to ShemMoviSub60 service for 8 days.To un-subscribe SMS Unsub 4052 to 155223(Toll Free).

2). Message received on 21/03/2017 at 21:37 and state that:-
You have been successfully subscribed to TinyTVSub35 service for 7 days.To un-subscribe SMS Unsub 4057 to 155223(Toll Free).
I don't have made any subscription for such services. Please investigate these type of automatic activation of services. Please initiate the balance refund as soon as possible.
Thanks in advance
Jaswant Singh
Was this information helpful?
No (0)
Yes (0)
Apr 22, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2017
Reliance Communications Customer Care's response
Dear Jaswant,

Please give us some time, we'll get this checked at our end and revert back to you with an update on this.

Regards,
Reliance Communications
Complaint comments 

Comments

I recharged my no. [protected] yesterday night with ₹20 & today suddenly ₹10 was cut from my main balance even without making a single call or sms. This is doing fraud with consumers and it is happening regularly with me.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information