[Resolved]  Reliance Communications — Unnecessary deduction ([protected])

Address: 122015

My balance (Rs 53) deducted from my main balance ([protected])even if 1.96 Mb data is left inn my account. I am unable to understand why my main balance account was deducted even if i have 1.96 mb data left. I was not given any notification regarding charges deduction from my main balance. I did not received any message stating the deduction from my main balance. My humble request to you is to please refund my money.
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Nov 7, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jan 02, 2016
Reliance Communications Customer Care's response
Dear Ankur,

Sorry for the inconvenience caused. We will restore the disputed amount to your account by 12:52pm tomorrow. Appreciate your patience and thank you for being with Reliance.

Regards,
Reliance Communications
Verified Support
Jan 02, 2016
Reliance Communications Customer Care's response
Dear Ankur,

Our representative has informed us that your concern has been addressed to your satisfaction. Thank you for using our services.


Regards,
Reliance Communications
 
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