[Resolved] Reliance Communications — Unnecessary VAS USSD charges were imposed | |||||
I am using Reliance prepaid sim card (number [protected]). They are charging me periodically 1/2/3 rs. saying amount charged for VAS USSD Services Rs 3.00 I asked customer care for this but they are saying i have subscribed for the services. I am not sure which services, so I tried sending message MYVAS to 55333 to check for which services I have subscribed. To my surprise, there was no services for which I have subscribed. I need to know why my balance is being deducted like this. It feels very sad. Please check this. I guess many users are facing the same issue. Was this information helpful? | |||||
Oct 26, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Nov 06, 2015 Reliance Communications Customer Care's response Dear Customer, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Nov 07, 2015 Reliance Communications Customer Care's response Dear Customer, We have been informed by our customer service team that your concerns have been addressed. However, as per the confirmation received, the necessary waiver has been posted to your account. Thank you! Cheers, Reliance Communications | |||||
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