Reliance Communications — Unscrupulous deductions from pre-paid balance

Address:

Visakhapatnam, Andhra Pradesh

On[protected] it was replied that there is no waiver is affected as the customer care personnel has authenticated the deductions as valid. the following comment is therefore projected for your perusal. "It is not that what you have been informed and you have satisfied with their response. It is also your concern to furnish the information to the customer at least to prove himself that he is wrong. It is not only create a congenial atmosphere between the customer and the company it enhances the trust on your esteemed organization. I have requested to furnish the details of outgoing calls on 12th of August, 2015 to check the list I got with me. Similarly another posting was also made in the same forum for the sudden disappearance of Rs. 30/- from the outstanding pre-paid balance bringing down to Zero. This goes on continuing unless you stick on to statutory procedure in congruence or consistency with transparency. It is not that I wanted to compensate, I need how the deduction of Rs. 44/- was made from my balance? I think you would respond to it."