[Resolved] Reliance Communications — Unwanted deduction of large amount of balance for unkown value added service. | |||||
Hi Dear Sir/Mam, My mobile number [protected] has been charged Rs. 90 for VAS ADPAY GSM on October 27, 2015 while i am unaware and never activated any such service. I simply recieved a msg that service has been activated and chrged Rs. 90. Customer service could not explain what service this is. Please refund my balance. Was this information helpful? | |||||
Oct 18, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Oct 27, 2015 Reliance Communications Customer Care's response Dear Ranjan, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Oct 29, 2015 Reliance Communications Customer Care's response Dear Ranjan, Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you! Cheers, Reliance Communications | |||||
 2 Comments | |||||
Comments
My alternate number is [protected]. And now another around Rs. 50 has vanished from my balance. After the deduction I had Rs. 97 in my account, but later when I checked the balance I have only Rs. 44 now. I did not even get any notification about this and my call to customer care is not connecting me. Why is this again. Its like I have recharged my mobile so that reliance can cut my balance for diwali. Please return the balance.
Reply
I have received the Rs. 90 which was charged for the value added service back, but I do not know anything about the Rs. 50 that vanished from my account. I am not happy at all with the recent balance deductions from my account. This is a complete extortion.
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