Reliance Communications — URGENT: Complaint for Mr Iyyer with regards to data connection ([protected] and [protected])

Address:

Pune, Maharashtra

Hi, I got your name from the website of reliance. This is Pawan who purchased two data connection ([protected] and [protected]) dated 14 March 2015.Both were suppose to activate on 17 March 2015.Only ([protected]) one get activated after lot of follow up with Mr Vijay Iyyer like i was begger and got the connection in free. When i called Mr Vijay Iyyer(Cluster Head) for second one([protected]) then he looped some customer head Mr Yogesh and then they said that they will resolve in 15 minutes.Then I called them so they said they are sending someone to solve this. Finally a person came in my place and he tried with many options and he said that i will take this to service center and sort it out.I did not get any updates so called Mr Vijay Iyyer and he replied inm very rudely manner and said that if you dont want i will send money back in couple of hours.Then today someone from service center came and handed over the device and said to go to service center and do followup. Now in the beginneing if the service is like that then i am really disappointed and want to cancel both the plans. Mr. Vijay Iyyer used some bad words as well in communication so please consider this as a escalation and do the needful. If i dont get any updates in 48 hours then i will do the next steps. Regards, Pawan [protected]