[Resolved]  Reliance Communications — Use of abusive language and wrong deduction by the company worth rs 10/- on my mobile no [protected]

Address:

Jaipur, Rajasthan, 302039

Use of abusive language by customer care representative near Jaipur area.Name of the CC representative is Virender designated as senior representative. Company frequently does wrong deductions from the balance without usage of any value added services by me. The company does neither send messages prior to deduction clearing the cause nor does return the balance on calling the customer care executive.These deductions amid calls have lead to call drop many a times, this has led me to incur much loss. Moreover on calling the customer care the executives talk in a very vague manner an d do not give a satisfactory reply and put the call on hold for a long time, therby wasting my time and vigour. Moreover the executives are so much vaguely proud of themselves that even on warning them against an action by the consumer court, the are not feared rather make derogatory remarks against the honorary consumer court.
Thereby i request the court to intervene and solve the matter as soon as possible and refund my balance and other losses so far and warn the company from doing any such further acts.I also request the court to take a stern action against the representative VIRENDER.
NAME-GAURAV SHARMA