[Resolved] Reliance Communications — VAS One 97 activation without consent | |||
Without my knowledge and consent, Reliance communications charged me Rs.10/- twice for VAS One97 subscription and this information was known to me by their SMS. I have neither requested for any such VAS subscription nor permitted anyone to debit any amount from my main balance. This activation has to be deactivated immediately and the amounts debited towards the same have to be credited to my account with immediate effect. One more request is to guide the Telecom companies to avoid such acts of activating their services without their clients' knowledge and debiting amounts from their accounts without their consent. This is totally wrong. Lathika Mathew +[protected] Was this information helpful? | |||
Oct 15, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Oct 21, 2015 Reliance Communications Customer Care's response Dear Lathika, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Oct 21, 2015 Reliance Communications Customer Care's response Dear Lathika, Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you! Cheers, Reliance Communications | |||
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Thank you. You may kindly contact me @[protected]. Shall await your call to resolve this case at the earliest.
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