[Resolved] Reliance Communications — Vas services

aakash kaura

from Moga, Punjab

Address:

Moga, Punjab

i am reliance user but often it happens that the balance of my mobile has been reduced and on enquiry from customer care, The response is unsatisfactory, many time i register my complaints in nearby corporate office Moga but no response from there.
there is a continuous messaging from the company and they keep on reducting the balance on my number [protected]
Plz solve this as soon you can sir.
yours Faithfuly,
Aakash Kaura

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Complaint marked as Resolved

i got a call from company and they request me to cancel my complaint and i refused it..and after sometime they retutned my balance..which was wrongfully reducted.. Thanx to consumer complaints. Sincerely, AAKASH

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2015

Reliance Communications Customer Care's response Dear Aakash,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Aug 09, 2015

Reliance Communications Customer Care's response Dear Aakash,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you!

Cheers,
Reliance Communications