[Resolved] Reliance Communications — Very poor service, not working reliance internet | |
My internet broadband is not working around 2 months, every-time when i called to customer care, they just said they will soon resolve my problem. But now it is 2 months already passed and my bill is generated continuously without using internet. My customer id is[protected] and net is not working properly from 8th of august 16 i. E. Last month. I have lodged many complaints regarding this to your customer care and every-time they say, they will resolve problem in 24 hrs... Now at this time, how many 24hrs have been passed but no resolution yet. Many a times i told your cc executives at least ask your lineman to visit physically and personally to see what is the problem and where problem is coming from, that adsl or dsl whatever is not coming. But no one listens yet. Your internet is now most frustrated experience that i had yet. Let me know what to do in this matter. Shiv kumar [protected] Was this information helpful? | |
Dec 5, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Oct 01, 2016 Reliance Communications Customer Care's response Dear Shiv, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Oct 29, 2016 Reliance Communications Customer Care's response Dear Shiv, Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times. Regards, Reliance Communications | |
Add a Comment | |
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Post your Comment