Reliance Communications — Want to change postpaid plan

Ayan Kumar Das

Address:	Kolkata, West Bengal, 711102
Website:	r.com

This number was prepaid cdma but one month before i was change my cdma prepaid connection in to reliance gsm postpaid with 199 plane..but now the problem is i want change 199 plane to 395 plane.. but customer care executive continuously told me that my connection is sowing till now cdma prepaid so it cant be change to any postpaid plane.
but sir my connection is postpaid and i paid one month bill 114.00 rs. and i submit my all document 2nd time to my nearest reliance store, but they cant solve my problem and customer care also and still now my connection is sowing cdma prepaid.
please help me to come out in this problem..as soon as possible, because 395 plane is very urgent for me..pleas contact me with this number [protected].

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Reliance Communications customer support has been notified about the posted complaint.

May 22, 2016

Updated by Ayan Kumar Das Sir... i, am ayan kumar das my reliance postpaid number is [protected]. this number was prepaid cdma but one month before i was change my cdma prepaid connection in to reliance gsm postpaid with 199 plane..but now the problem is i want change 199 plane to 395 plane.. but customer care executive continuously told me that my connection is sowing till now cdma prepaid so it cant be change to any postpaid plane.
but sir my connection is postpaid and i paid one month bill 114.00 rs. and i submit my all document 2nd time to my nearest reliance store, but they cant solve my problem and customer care also and still now my connection is sowing cdma prepaid.
please help me to come out in this problem..as soon as possible, because 395 plane is very urgent for me..pleas contact me with this number [protected].