[Resolved] Reliance Communications — We can't at giving time

ravi01233

from Mumbai, Maharashtra

Address:	Jaipur, Rajasthan, 303702
Website:	Indian consumer court

I received call from reliance customer care than ask what problem but some time after call automatic end after few min. Again received call than ask problem and my reliance no. But i don't know no. Than i say you call back at 10min after.
First call received at 01:24pm duration time 00:02:49 received not. [protected]
Second call received 01:29pm duration time 00:00:42 received number is same
Why don't call me again....

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May 14, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Oct 05, 2016

Updated by ravi01233 I received call from today reliance customer care than ask what problem but some time after call automatic end after few min. again received call than ask problem and my reliance no. But I don't know no. Than I say you call back at 10min after.
First call received at 01:24pm duration time 00:02:49 received not. [protected]
Second call received 01:29pm duration time 00:00:42 received number is same
Why don't call me again. ...
If you concerned than my alternative mobile no. [protected]
Last day call...
After few hours I again received call from reliance communication that day I make your complaint you refund your balance with in 6 hours.
Received call time 04:24pm duration time 00:07:48
Complaint no. 25067315

Verified Support

Oct 05, 2016

Reliance Communications Customer Care's response Dear Ravi,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Oct 06, 2016

Updated by ravi01233 I received call person say I'm work to compalint board. He ask to bank deatils to refund my balance than I not share my deatils than he is mis behaviour and mis language.
I don't face these problem ...
The customer care every day call me not solved my problem. That is not to good
It Some must to solve in compalint in timely.
But he is every time ignore

Verified Support

Oct 10, 2016

Reliance Communications Customer Care's response Dear Ravi,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary benefits has been posted to your account. Thank you!

Cheers,
Reliance Communications

Oct 10, 2016

Updated by ravi01233 I received my balance that 30 rupes but balance redeem is 40.. so i think 10rupes is commission on reliance communication..
Why? Aganist you give 10 rupes extra aganist reddem my wrong balance it do sad ...if concern that my alternative no. Is [protected]