[Resolved] Reliance Communications — Wi-pod 4g lte not working | |||
I have purchased wi-pod 4g on 9th may and it came on 26th may on the same day the 3g dongle stopped working while i was on an urgent work, i called customer care but there was no response till 28th may no one picked the calls on 28th i spoke to a customer care personnel about this he said your complaint is forwarded to higher authority and will be solved within a day... But till this day the problem is not solved.. Kindly resolve my problem asap Data card no.- [protected] Was this information helpful? | |||
Oct 16, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jun 11, 2016 Reliance Communications Customer Care's response Dear Vrushabh, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||
 7 Comments | |||
Comments
I am not able to connect to 4G as it worked only for a day and after that it stopped working. Could this issue be please addressed at the earliest?
my data card number is [protected]
I upgraded from cdma dogel to 4G wi-pod oon 30 may
was promised 10 gb free data with 30 days validity, but did not get
so as suggested 12 july, on RIL 4G store, charged data for 95 Rs, 2 days validity
still wasted that money, could not connect, though followed with customer care on 12 and 13 july
when again contacted customer care on 14 they said validity is over, surprised, no one bother if data was given, or utilised.
why such a ridiculous and poor service, after upgrading to 4G
was promised 10 gb free data with 30 days validity, but did not get
so as suggested 12 july, on RIL 4G store, charged data for 95 Rs, 2 days validity
still wasted that money, could not connect, though followed with customer care on 12 and 13 july
when again contacted customer care on 14 they said validity is over, surprised, no one bother if data was given, or utilised.
why such a ridiculous and poor service, after upgrading to 4G
I upgraded from cdma dogel to 4G wi-pod oon 30 may
was promised 10 gb free data with 30 days validity, but did not get
so as suggested 12 july, on RIL 4G store, charged data for 95 Rs, 2 days validity
still wasted that money, could not connect, though followed with customer care on 12 and 13 july
when again contacted customer care on 14 they said validity is over, surprised, no one bother if data was given, or utilised.
why such a ridiculous and poor service, after upgrading to 4G
my contact
[protected]@yahoo.com
was promised 10 gb free data with 30 days validity, but did not get
so as suggested 12 july, on RIL 4G store, charged data for 95 Rs, 2 days validity
still wasted that money, could not connect, though followed with customer care on 12 and 13 july
when again contacted customer care on 14 they said validity is over, surprised, no one bother if data was given, or utilised.
why such a ridiculous and poor service, after upgrading to 4G
my contact
[protected]@yahoo.com
my wi-pod 4G dongel no. [protected]
I upgraded from cdma dogel to 4G wi-pod oon 30 may
was promised 10 gb free data with 30 days validity, but did not get
so as suggested 12 july, on RIL 4G store, charged data for 95 Rs, 2 days validity
still wasted that money, could not connect, though followed with customer care on 12 and 13 july
when again contacted customer care on 14 they said validity is over, surprised, no one bother if data was given, or utilised.
why such a ridiculous and poor service, after upgrading to 4G
reply to
[protected]@yahoo.com
I upgraded from cdma dogel to 4G wi-pod oon 30 may
was promised 10 gb free data with 30 days validity, but did not get
so as suggested 12 july, on RIL 4G store, charged data for 95 Rs, 2 days validity
still wasted that money, could not connect, though followed with customer care on 12 and 13 july
when again contacted customer care on 14 they said validity is over, surprised, no one bother if data was given, or utilised.
why such a ridiculous and poor service, after upgrading to 4G
reply to
[protected]@yahoo.com
my wi-pod is not working. all the light shows at a time..
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.
Regards,
Reliance Communications