[Resolved]  Reliance Communications — Wifi data card internet connection not canceled

Address:

600047

Hello sir/madam,
My name is mohamed sheik. My contact number is [protected]. I've been using reliance communication wifi datacard as a postpaid internet connection for the past 1 year (Datacard number: [protected]). I wanted to disconnect the services, since i dont want it any more. I've been raising the request to close the connection for past 4 months. But reliance customer care didn't take my request for the past 3 months, saying there is a pending amount in my account. So i paid the bill, but they didn't close it. This repeatedly said for 3 months. On september 21 i called their customer care number and raised a complaint saying that reliance not closing my connection. The complaint number is[protected]. That time also the said i've to paid some balance amount of inr.286. So i paid same in that month itself. They said they'll be sending mail with details of cancellation. Since i didn't receive any mail from reliance communication, i called reliance communication customer care on october7. Now again saying that your connection can't be close until i pay another 700 rupees. This's cheating. How long they take to close the internet connection? Please help me to get rid of this reliance communication connection. Also please justify my loses.

Thanks,
Mohamed sheik