Reliance Communications — without any reason money are being deducted for VAS

18shubhamgupta

Address:

Kapurthala, Punjab

Today from my account Rs 1 is deducted for VAS video store and your customer care is not picking up the phone. My no .is [protected]. Please refund it and deactivate the service. this is not the first time almost daily it happens that RCOM deducts the money for any service. Why are troubling the customers without any reason .Do you want us to switch to other networks?????

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Gupta,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

18shubhamgupta

Again Rs 5 has been deducted what the hell is this?

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Gupta,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications