[Resolved]  Reliance Communications — Without informing us plan has been changed.

Address:Chennai, Tamil Nadu, 600116
Website:www.rcom.co.in/Rcom/personal/4G

Hi
While using 3g data card we are in a plan of 40gb @999. Customer care team confirmed that there will be no change in plan post migration of 4g. However without prior notice they changed the plan to [protected]@700. We do not wish this plan hence we are spending more amount. So we have to tried contact customer care support team over mail or phone to get back our previous plan 40gb @999 or disconnection. However they are not responding and not willing to take the complaint.
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Sep 13, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2016
Reliance Communications Customer Care's response
Dear Customer,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications
Complaint comments 

Comments

Please sign this online petition addressed to TRAI and Ministry of Telecom
https://www.change.org/p/trai-must-act-against-reliance-communications-for-duping-customers-during-their-4g-upgrade
Please sign this online petition against RCOM 4g migration issues.
With every signature, email is sent to TRAI/DOT/Ministry of Communications
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"

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