[Resolved] Reliance Communications — Without permission activate 500MB data pack for Rs. 51/-. | |||
Dear Sir/Madam, On my reliance mobile No. [protected], on 15/09/2015 a massage received that you have successfully activated 500MB data pack for Rs. 51/-. and Rs.51/- deducted from my account. I tried many times to costumer care services for this plan activation I have not request you, or this time my mobile was switched-off, it is not possible that in switched-off period how can I activate for this pack, I have requested to costumer care officers for revers/deactivate this service immediately or refund my money Rs 51/- but they are not hear my voice and still this is not deactivate. please advise what we will do. Thanks and Regards Vishwas Sharma [protected] Was this information helpful? | |||
Oct 19, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Sep 16, 2015 Reliance Communications Customer Care's response Dear Vishwas, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Sep 29, 2015 Reliance Communications Customer Care's response Dear Vishwas, As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction. Cheers, Reliance Communications | |||
 5 Comments | |||
Comments
Dear Sir/Madam,
I have requested to costumer care officers for reverse this immediately or refund my money Rs 51/. or proved me the information of my this mobile no. [protected] status of the when switch-off and switch on, because this time (on 14/09/15 in evening time) my mobile is switch-off from last 7 days. When I switch-on on (15/09/15 in luch time approx 2.00PM), received the SMS regarding this charges deducted from your main balance.
it is not possible that in switch-off position i request for this service activation.
but costumer care officers are say me this facility is not providing you.
it is clear that time my this no. is switch off, why not they are proved the information in writing. so that i can prove this amount deducted without my request or permeation.
Requested to you for reverse this immediately or refund my money Rs 51/
thanks
vishwas
[protected]
I have requested to costumer care officers for reverse this immediately or refund my money Rs 51/. or proved me the information of my this mobile no. [protected] status of the when switch-off and switch on, because this time (on 14/09/15 in evening time) my mobile is switch-off from last 7 days. When I switch-on on (15/09/15 in luch time approx 2.00PM), received the SMS regarding this charges deducted from your main balance.
it is not possible that in switch-off position i request for this service activation.
but costumer care officers are say me this facility is not providing you.
it is clear that time my this no. is switch off, why not they are proved the information in writing. so that i can prove this amount deducted without my request or permeation.
Requested to you for reverse this immediately or refund my money Rs 51/
thanks
vishwas
[protected]
Dear Sir/madam,
still I am not received any status regarding above my query.
Requested to you for reverse this immediately or refund my money Rs 51/.
please advise what we will do, can I register the FIR in Delhi Police?
thanks
vishwas
[protected]
still I am not received any status regarding above my query.
Requested to you for reverse this immediately or refund my money Rs 51/.
please advise what we will do, can I register the FIR in Delhi Police?
thanks
vishwas
[protected]
Still I am not received the Rs. 51/- in my account...
the matter is not resolved, it is fraud with me.
it is clear, that I was not request for this service, this was deducted from your site without my permeation.
the matter is not resolved, it is fraud with me.
it is clear, that I was not request for this service, this was deducted from your site without my permeation.
Sir,
I am using the reliance GSM past two years.Now I given a request for portability more than 15 times. but the message i received is could not be processed. and i submitted the proofs and photo on 08.09.2015. But not yet processed. Past two days they deducting money without any information My number is [protected]
I am using the reliance GSM past two years.Now I given a request for portability more than 15 times. but the message i received is could not be processed. and i submitted the proofs and photo on 08.09.2015. But not yet processed. Past two days they deducting money without any information My number is [protected]
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
On my reliance mobile No. [protected], on 15/09/2015 a massage received that you have successfully activated 500MB data pack for Rs. 51/-. and Rs.51/- deducted from my account. I tried many times to costumer care services for this plan activation I have not request you, or this time my mobile was switched-off, it is not possible that in switched-off period how can I activate for this pack,
I have requested to costumer care officers for reverse/deactivate this service immediately or refund my money Rs 51/- but they are not hear my voice and still this is not deactivate.
please advise what we will do.
Thanks and Regards
Vishwas Sharma
[protected]