Reliance Communications — Without subscription amount deducted from mobile account | |||||
Sir/Madam, Today 14-Mar-2016 11:15 AM Reliance gsm charged Rs.60 from my mobile main balance account Below is the message of details and amount charged :- 1).Amount Charged for VAS ShortformatD2C Rs:60.00. 2). You have been successfully subscribed to ShotforBiscSub60 service for 30 days.To un-subscribe SMS Unsub 4036 to 155223(Toll Free). I have unsubscribed but it is not refunded in 4 hours as they replied. Last month too on 21-FEb-2016 I got deducted VAS ShotformatGSM Rs.45. Unsubscribed and from CC didn get proper response. Kindly clarify why my balance is getting deducted with my subscription and also refund deducted amount to my main balance again. Regards, Siva Was this information helpful? | |||||
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Reliance Communications customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
I have got to message of the unknown subscription.
First this message :-
From : RM-58787
You have been successfully subscribed to ShotforBiscSub60 service for 30 days.To un-subscribe SMS Unsub 4036 to 155223(Toll Free).
Date and Time - 19 may 2016 08:07am
Second this message :-
From : RM-Reliance
Amount Charged for VAS ShortformatD2C Rs:60.00
Current Main Balance : Rs:76.11
Date and Time:- 19 may 2016 8:12am
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First this message :-
From : RM-58787
You have been successfully subscribed to ShotforBiscSub60 service for 30 days.To un-subscribe SMS Unsub 4036 to 155223(Toll Free).
Date and Time - 19 may 2016 08:07am
Second this message :-
From : RM-Reliance
Amount Charged for VAS ShortformatD2C Rs:60.00
Current Main Balance : Rs:76.11
Date and Time:- 19 may 2016 8:12am
Hi..Similar to the above customers I received a msg from RM 58787 stated as
" Your subscription to ShotforBiscSub60 service has been renewed for 30 days.To un-subscribe SMS Unsub 4036 to 155223(TollFree)." Dated- 27/7/2016.
Later when I tried to unsubscribe it the msg from their end shows "Dear Customer, Kindly enter proper Code. "
Kindly look into matter.
Regards Syeda
" Your subscription to ShotforBiscSub60 service has been renewed for 30 days.To un-subscribe SMS Unsub 4036 to 155223(TollFree)." Dated- 27/7/2016.
Later when I tried to unsubscribe it the msg from their end shows "Dear Customer, Kindly enter proper Code. "
Kindly look into matter.
Regards Syeda
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Reliance Communications