Reliance Communications — Worst service

Address:	600089
Website:	rcom

I am using Relaince data card no [protected].I have n number of complains against Relaince. This is a short summary of problems i faced with relaince over the past 6 months
1. The signal it provides does no exceed 10Kbps..It takes hours to load a mail most of the time. There is no exaggeration in what i have said.
2. The customer care is extremely useless and it doesn't have any information about the problem or do not know to guide
3. Many people who work there are not professional and put your call on hold for more that 30 minutes
4. When you call a customer care twice or trice the same day you get different answers for your complaint
5. The persons who calls for bill payment speaks without respect and use harsh words
6. I have send 5 mails to customer care to terminate the service to mail [protected]@relianceada.com out of which i have not received any reply for 4 mails.
7. They simply do not reply to mail if you want to disconnect. It is highly difficult task to disconnect a service from relaince. So people beware to take any postpaid connection from relaince.

8.The mail help desk and call help desk is not integrated and the person on call do not know what mails we have send to helpdesk and seriously they do not have any option to check the complaints we have written through mail. The customer care system & the management is entirely useless and they can never solve my problem

8. If i write a complain here, the default response will be "reliance customer care has contacted you and resolved the problem" which they do not do actually. Instead i kindly request Relaince to reply me in this forum itself