[Resolved]  Reliance Communications — Wrong balance deduction from my main balance

Address:Bardhaman, West Bengal

Wrongly fifteen rupees has been deducted from my main balance. I have made a local and my call duration was 29 seconds only at 12:30 pm on 18/10/2016. Whenever I asked the customer care representative about the a/m subject, they stated that it was an internation call and that's why your 15 rupees deducted. But I am 100% confirmed that it's not an internation call it's a national call and they have illegally 15 rupees deducted from my main balance.
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Nov 19, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Oct 19, 2016
Reliance Communications Customer Care's response
Dear Srikanta,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications
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