Reliance Communications — Wrong balance deduction from my mobile number [protected]

Address:	Begusarai, Bihar, 851101
Website:	www.rcom.co.in/Rcom/personal/customercare/customercare_mobile.html

Respected Sir, My mobile number is [protected] from reliance GSM issued from Gujrat. I am currently on roaming in Bihar. I have made a call on local Idea mobile number [protected] which was saved with name of concerned person in my mobile in which the said reliance sim card I am using. This call was made in 8.51 pm on 10.01.2016 and it was disconnected after 119 seconds automatically. When I saw the remaining balance I was shocked to see that Rs. 200 has been deducted from my balance which was Rs. 205.33 before this call. When I called the Customer care executive of the braincell the said it was an international call to Russia so that amount has been deducted. When I pressed them to check that whether the call was connected they simply refused to check and repatriated that I made a call to Russia. Sir I had never made any international call from this number [protected]. When I again called them in today morning their reply was same. Sir you can check from mobile towers connection that the call was a local call, and the claim of the company that it was an international call is totally wrong. So I request you to kindly look in to this matter and arrange for my balance refund .