[Resolved] Reliance Communications — Wrong benefits | |||
I had done a recharge on my Reliance GSM number +[protected] of Rs.91 for 1GB 3G internet for 28 days. After recharge i got confirmation message about the same. It was successfully recharged. But now when i checked the internet balance on *111*1*3# it is showing only 400mb data and the valadity is showing only till 8th june 2017 where as i had done recharge for 1gb 3g data for 28 days. I want to make a complaint against the company for this fraaud activity. Never expected such a fraudulent activity from Reliance. Was this information helpful? | |||
Jul 17, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jun 03, 2017 Reliance Communications Customer Care's response Dear Sanni, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Jun 03, 2017 Reliance Communications Customer Care's response Dear Sanni, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Jun 07, 2017 Reliance Communications Customer Care's response Dear Sanni, Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times. Regards, Reliance Communications Verified Support Jun 07, 2017 Reliance Communications Customer Care's response Dear Sanni, As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction. Cheers, Reliance Communications | |||
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