[Resolved]  Reliance Communications — Wrong bill genrated

Address:Kutch, Gujarat, 370205
Website:www.rcom.co.in/Rcom/personal/home/wi-pod.html

Hello team,
My wipod number is [protected] now my problem is
My june month bill has been generated & i only used 5 gb and bill generated 923/-& my plan is 799 10 gb but i only used 5 gb because after 5 gb my wipod isnt working and i told so many times to customer care but no response. So i think is fraud with me so its my humble request kindly tell all this issue to your billing team & provide me revised bill as per usage
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Oct 19, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jul 09, 2016
Reliance Communications Customer Care's response
Dear Karan,

Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.

Regards,
Reliance Communications
Complaint comments 

Comments

Dear Karan,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Alternate Contact Number

+91 [protected]
Dear Karan,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
This is the only number i have & 2nd thing repair your waste phone i have received call so much times but we both cant listen voice
So call on this number from other phone
Otherwise i dont pay any bill
appart from my usage because of your 3rd class system software why should i bear.
Dear Karan,

We have arranged for a call back to address your issues, please suggest a suitable time base on your availability, so that we can successfully contact you to address the same. Thank you!

Regards,
Reliance Communications

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