[Resolved] Reliance Communications — Wrong billing and harassment | |||
Dear sir, This is regarding my mob [protected] which was billed wrongly by you and bill sent for rs.4200/- approx on 7.7.16 My credit limit is rs.2100/- still bill came for double amount. My phone was disconnected and outgoing barred by you. I pay my bills regularly and have used this no for 4 years. On much persuation and request my complaint was taken and adjustment was done on my number today. Pl note complaint no is[protected]. Need explaination why i got wrong bill and all harassment for no mistake from my side. I have gone through mental agony and harassment even after paying my bill even before bill date. I want written apologies and also compensation as my family was not able to contact me due to incoming barred by you. Even after complaint resolution i had to call 3 times to get connection restored. Please give me proper explaination and also compensation for all trouble. Bill attached by me also now there is no amount payable. I want explaination for careless attitude and pathetic services Regard Shashwat [protected] Was this information helpful? | |||
Oct 14, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jul 10, 2016 Reliance Communications Customer Care's response Dear Shashwat, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||
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