[Resolved] Reliance Communications — Wrong commitment | |||
I have reliance postpaid number [protected]. i pay 9800 advance for 1 year plan . company offer is unlimited calling, sms, roaming, unlimited 3g internet. bt last week on date 19/4/2016 without any infirmation company changed my plan for just 5gb 3g + 2g unlimited . 5gb internet not enough for me so i want my old plan unlimted 3g internet i[censored] not provide then return my money my alternate number is [protected] (balwinder singh) Was this information helpful? | |||
Oct 21, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Apr 30, 2016 Reliance Communications Customer Care's response Dear Balwinder, As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction. Cheers, Reliance Communications | |||
 2 Comments | |||
Comments
Dear Balwinder,
Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time so that we can successfully contact you. Also as per the confirmation received from the respective team, the charges were valid and hence waiver for the same cannot be processed. Thank you!
Regards,
Reliance Communications
Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time so that we can successfully contact you. Also as per the confirmation received from the respective team, the charges were valid and hence waiver for the same cannot be processed. Thank you!
Regards,
Reliance Communications
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications