[Resolved] Reliance Communications — Wrong deduction of my balance multiple times

[email protected]

from Kharagpur, West Bengal

Address:	Mumbai City, Maharashtra
Website:	www.rcom.co.in

I have call to my relative with mobile number [protected]. This number is Varanasi district Uninor number. Call duration 2:59 min date[protected] Company deducted balance of rs 300 and previously threre have 3 incident two200 rs false deduction and one 300 I have complained for 200 rs two incidents with complaint number[protected] and[protected] they so not refund my balance and said the deduction is right I call for [protected] Varanasi Bsnl number. So please check my previous 3 month balance deduction of multiple of 100 and try to return it.

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May 26, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2016

Reliance Communications Customer Care's response Dear Shashi,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Nov 07, 2016

Reliance Communications Customer Care's response Dear Shashi,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications

Nov 21, 2016

Updated by [email protected] My mobile number is [protected].

I have call to my relative two times with mobile number [protected]. This number is Varanasi district bsnl number. Call duration 118 sec date[protected] at 21:59hrs and second call duration 119 sec date[protected] at 09:32hrs Company deducted balance of rs 200 for both call means my 400rs desucted for 4 minutes call. I have complained for 200 rs two incidents with complaint number[protected] and[protected] they so not refund my balance and said the deduction is right. So please check my complain and try to return my 400rs balance as soon as possible