[Resolved]  Reliance Communications — Wrong frequent deductions from balance for VAS

Address:	Jaipur, Rajasthan, 302001
Website:	rcom

Sir,
My number is [protected].
Alternate number [protected]
I am writing this after writing so many complaints to reliance for last one month, they are wrongly charging me again & again for various VAS. After that my call to 198 stop connecting and I don't have any option to raise a complaint other than mailing my problem

A few times they have refunded some balance but after that again deducted by activating some silly VAS again. They are just playing with me a game of deduction and refund for last 20/days and I have to waste 1 hour every day trying to contact them and raise a complaint. I don't know what is wrong with these people? Why they are deducting balance again after saying so many time that's it won't be repeated again. I requested them to block all my VAS services permanently, that I don't need them but no results and problem never solved. they are wasting time of people by these silly things. I[censored] don't remember your balance last night u will never know that your balance is deducted because u will never receive a message that your balance is deducted and VAS is activated, they are cheating with customers in silent way. they are stealing money of their customers without letting them know about it, please see into this cheating game and issue some strict guidelines and fine this kind of service providers.
for my last complaint it's showing my problem is resolved..
but till now I have not received my refund balance. my balance had been deducted several times .. and also refunded few times but it's not fully refunded till now, RS 92 more should be refunded..
see into matter and resolve it ASAP

gaurav
ph-[protected]