[Resolved] Reliance Communications — Wrong plan activation | |||
Dear concern, I have recently ported my mobile no. [protected] to reliance. Also my 2 friends do it. That mobile number is [protected] and [protected]. I had received a call from [protected], [protected], [protected] (Reliance customer care) the guy other side told me that reliance is providing me a plan for 10gb 4g & 2g unlimited data, unlimited calling facility & 3000 local and national sms and the monthly tariff for the rs.497/- + service tax. He told me that collection boy will come and pick the document and will get the application form signed. They asked me for deposit of 400/- each number and the porting code which i provided, when i asking for deposit receipt he told me when payment reached at the office you will get the receipt by e-mail form rcom. Guys came to my office and collected the documents. Dated 28/05/2016 my number is port reliance communication i received a sms that my porting request is accepted the reliance which shows my plan as jalsa497 with monthly rental rs.497/- but 2g unlimited no 4g data, 4000min local and std calling & 3000 sms. I fail to understand who guy signed my form for this plan. I tried many time to contact them from my other number [protected] but they put my number in blacklist. I can't afford for this plan & its a case of fraud, do i need to register an fir against rcom. Kindly get me a copy of the application form and address of the concerned vendor. I can't stop using my phone, who is going to bear excess amount until the issue is resolved? Request you to take strict action against these people & cancel the licenses. Here i am attaching a video file of collation boy and his friend or colleague Was this information helpful? | |||
Dec 14, 2018 Complaint marked as Resolved i have surrendered. Reliance Communications customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Bhadresh,
Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.
Regards,
Reliance Communications
Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.
Regards,
Reliance Communications
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications