[Resolved] Reliance Communications — Wrongly billed charges and they are not fixing the problems | |||||
Dear sir I have been using the reliance from past 7 years and now some how reliance changed my number due to your upgrade My number was [protected] name shahid khan when reliance upgraded to 4g i got the bill of of 2100 i have made them complaint they said 300 they will waiver this was august and they said after this u will only be able to use your allowed data and it will get hard stop i said ok and i paid 2100.in july after my usages was over my internet was hard stopped on 01 july and my billing date was 09th sep i called them again they said its hard stooped and then i said ok so for 10 days i unable to use internet in september they have sent me the billing of 40000 and said u have used extra i said u told me i will not able to use more then my usages how can i used this time they said they don't know that and i asked them to close my number they have closed my number now i want to you make my billing correction correct so i can pay that bill its still pending after they have terminated my number even after that i have got new number of reliance i always referrer reliance this is my current number witch iam using [protected] name shahid khan.. I would request you to make the correction in the billing of sep [protected] so i can pay that i have made complaint your request number is[protected] for billing complaint. They said it will get fixed but till now i haven't got any call or anything till now please fix this Kindly call me on this number if you need to know more Was this information helpful? | |||||
Nov 14, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Oct 14, 2016 Reliance Communications Customer Care's response Dear Shahid, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications | |||||
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