Reliance Communications — Wrongly deduction of balance

Address:

New Delhi, Delhi

Dear sir It is requested that one day my balance abruptly was deducted after noticed this I called to the customer care service and told about it. Then he checked out the detail and found that my balance had been wrongly deducted. Then the request was made by me to refund the balance, then he registered the complaint and also provide the complaint no..[protected] and make promise to solve the problem within 6 hour. But the problem wasn't solved then I make call again and got answer that the deducted balance is non refundable without any satisfactory reason. So please solve this problem as soon as possible.