[Resolved] Reliance Customer Care — WITHOUT ANY INQUIRY DEDUCTED AMOUNT FROM MY BALANCE | |||
i HAD RECEIVED A MASSAGE ON MY MOBILE NO [protected] that "AMOUNT CHARGED FOR VAS jumpgames GSM Rs.30/- and they deduct amount from my balance, How they deduct any amount from my balance? when I never ask to activate any VAS jumpgames GSM.I am using CDMA. Also every month they deduct Rs.39/- for VAS SMS Pack without any inform me. It is very bad for company. Now I want my monyback and dont send any massages to me for any scheme, if I required I call you. I hope you look forward in this matter and reply me on my mobile no given above. Thanks if you take action against my complaints. Ghanshyam Trivedi Mobile no. [protected] E-mail. [protected]@gmail.com Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Customer,
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare