Reliance — Customer services

Address:

Kolkata, West Bengal

Respected Sir Myself . Using my number ([protected]) from 2009. Last one year i'm not getting assistance from your cust care. Last 3 month I am not calling in your general cust care. Appellate authority(Rajiv) said on 14.04.2014 you can call after 72 hours in our general cust care and lunched complained their first. Now come to the point, on [protected] suddenly I saw a msg regarding C-sat of Safia. After 5 mints I got another msg from 52811, and my blnce deducted Rs 18/- for GPRS services. Several times I called cust care but getting error msg "network busy" and "number not valied" someting like. Then call to Appellate authority "Rajiv" did not help regarding the issues, rather my Rs- 19/ and 30mints time wasted. I am using prepaid service at first I pay and then I can use the service. Now who provide me the extra time and money which is wasted in your cust care. I complained several times for tibcco and handset lost issues but your company dose not escalate the same. again and again I am facing the same problem. I want to resolved the issues permanently . Please waiver my balance and stop all these rubbish things and take necessary action against your cust care authority. Thanking You [protected]