Reliance — Data balance not credited after successful recharge

Address:

New Delhi, Delhi

I recharged my reliance3 dongle on 3/Sept/15 with the amount Rs 999 using my debit card from the reliance site(rcom.in). It said recharge was successful and balance was deducted from my card . Recipt no. AMIR75184981, Transaction Reference Number. 92880327 but when I plugged in the dongle in my computer a message popped up saying recharge was not successful. When I called the customer care they said it will take max 24 hours but when I called again after 24 hrs they said it will take if the balance not credited after 6-7 days call us again. The validity of my recharge is 28 days out of which they are saying to wait for 7-8 days. Please take necessary action in this regard.