[Resolved] Reliance — Datacard [protected] not activated. Pls refund | |||
Sir, I called [protected] seeing online ad and a person named Karunakaran said the datacard will be delivered and activated within 3 hours. He sent a person named Venkat (ph: [protected]) who came to my house on 22/01/2016 and delivered the data card [protected] at 16:30 hours and took Rs.1200 cash from me without giving me any receipt or visiting card. He did not fill up any form saying technology is advanced. He said the data card will be activated before 20:00 hours on 22/01/2016. It was not activated even after 20:00 hours on 22/01/2016. Next day I checked at 09:00 hours and found it was not activated. I had emailed Reliance Communications and one person called and told me that the datacard number as mentioned on the label of the datacard given to me belonged to a datacard that has been delivered at Ambattur and hence it has not been activated so far. I asked them to take back the datacard. So far no one has come to take back the datacard. I am sending emails every week to Reliance and now nobody is even responding to it. I don't want to use the services of Reliance any more because they have proved that they are highly irresponsible. I want the data card to be taken back and my money Rs.1200/- refunded. I request anyone associated with the offices of Reliance Communications Ltd to send someone with Rs.1200/- and take back the data card which has not been activated till date. Prakash ([protected]) (attached: datacard label) Was this information helpful? | |||
Oct 15, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support May 03, 2016 Reliance Communications Customer Care's response Dear Prakash, Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times. Regards, Reliance Communications | |||
5 Comments | |||
Comments
Dear Prakash,
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
Hi Reliance Communications Team,
May I know what is the meaning of "concerns have been addressed"?
So far no one has come to take the datacard and I have not received the refund.
May I know what you expect me to do with an inactive Wipod?
Regards,
Prakash.
May I know what is the meaning of "concerns have been addressed"?
So far no one has come to take the datacard and I have not received the refund.
May I know what you expect me to do with an inactive Wipod?
Regards,
Prakash.
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Asking the ATM pin seems to be a fraudulent call.
Now I even doubt how genuine this website is.
Regretfully,
Prakash.