[Resolved] Reliance — Deduction of balance on mobile no.[protected] | |||||
Dear sir / ma'am I was recharged whith rs. 50/- on 09/06/2016 and use only rs. 2/- but now my mobile account balance is rs.11/- only. My question is why are you deduction main balance from my mobile. This is a normal activity of your company can you tell why are cheating you customer this way? I try to communicate with your representative on 198 but you do not facilitate me to contact him/her. I request you to please refund my deducted my at the earliest. Was this information helpful? | |||||
Oct 15, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jun 11, 2016 Reliance Communications Customer Care's response Dear Kanhaiya, Regret the inconvenience caused. We have arranged an outcall to understand and address your concern. Our team will get back to you by 03:30 pm. Regards, Reliance Communications | |||||
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have been informed by our customer service team that your concerns have been addressed. However, as per the confirmation received, the necessary waiver has been posted to your account. Thank you!
Cheers,
Reliance Communications