[Resolved] Reliance — Deduction of money on name of vas

swastisinha

Address:

Gautam Buddh Nagar, Uttar Pradesh, 495004

Sir, My reliance no.is [protected] .It has continuously charged 5-10 rs on name of vas.Last tym I had charged rs 100 on this no.and till now they had deducted around 50 rs name of vas. Many a tyms I had registerd complaint on customer care, , but they had not taken any action! Plz sir, , help earliest

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Oct 16, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2015

Reliance Communications Customer Care's response Dear Swasti,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Oct 18, 2015

Reliance Communications Customer Care's response Dear Swasti

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account and we have also deactivated the VAS pack on you number. Thank you!

Cheers,
Reliance Communications

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Comments

swastisinha

Sir,
8 rs had been waiver to my account, but after one day reliance communication again deducted some among on name of vas .
Please ask them to stop charging vas, , , ..
They did the same work of deducting and giving back the amount from last two months!
I had earlier asked them to allow do not disturb service on my account, but till now no steps had been taken and cluster of promotibe msgs are coming in my mobile!
Take appropriate action!