[Resolved] Reliance — Deduction of rs 30 from main bal against vas

lalitbothra007

from Delhi, Delhi

Address:

110052

Dear Mam/sir,
Rs 30 deducted from main bal. from no.reliance gsm no. [protected] on dated 10-07-15

I got a call from reliance offering me a VAS (value added serivce)(one97STalkDP) but I didnt want ot activate anything so I just Disconnect the call. at the same time i got a msg fro m reliance that " you have been charged Rs. 30 for activating VAS" but I m Damn sure I just disconnect the call and nothing else.Reliance has make a business of this and troubles the customers...Many of my collegues has the same problem please look into the matter and do the needful..
Thanking You, lalit bothrta [protected]

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Oct 22, 2016

Complaint marked as Resolved

Verified Support

Oct 15, 2015

Reliance Communications Customer Care's response Dear Lalit,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Oct 16, 2015

Reliance Communications Customer Care's response Dear Lalit,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications