[Resolved] Reliance Digital — Incomplete delivery of accessories of tv purchased from reliance digital gip noida

Mitali Sharma

from Mancheral, Telangana

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I purchased a micromax 49 (50k2330uhd) tv on 20 jun 2017 from reliance digital gip noida.. Cin number. U01100mh1999plc120563... Relationship id.. [protected]

Delivery was delayed by 24 hours and was delivered on 22 june 17

Installation team reported on 23 jun 17.

They found the kit incomplete and left without installing the tv. The items missing were :
1. Wall mounting bracket
2. Table top stand screws
3. Batteries of remote control
4. User manual.

Now for a long time there is no response from the store. The following is the response received from the customer service...

Dear customer! Your concern regarding accessory/booklet missing has been logged with reference no.[protected]

Still no response from the store gip reliance digital.

Kindly intervene for a speedy redresal.

Group captain rahul sharma
Mob... [protected]
[protected]@yahoo.com

Thank you.

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Jul 29, 2017

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Jun 23, 2017

Reliance Digital Customer Care's response Dear Valued Customer,

We regret for the inconvenience caused. Our team will contact you and provide a resolution at the earliest.

At Your Service,
Reliance Digital