Reliance Digital — Pathetic servicing of air conditioners

Address:

Khordha, Odisha

With regards to the non functioning of my AC, i rang to the servicing centre of RELIANCE DIGITAL on 1st April 2014.After multiple calls and physical complaints at the Reliance mall, finally two mechanics arrived at my house on 18th April'2014 .They said that there may be condenser problem and so they took the outdoor unit with them to the service centre.They also took Rs 2000 as advance and in return gave a receipt.Till today i.e 26th May'14, despite my continuous phone and physical reminders, i am yet to get my outdoor unit or correct my AC.It is really pathetic that my family had to sweat it out without AC in this hot gruelling summer.Till today also i am keeping my fingers crossed and my family is depending on the mercy of RELIANCE DIGITAL.In fact i would like to inform the fellow consumers not to fall prey to the lucrative traps by RELIANCE DIGITALS and buy appliances for which they will repent in due course.