Reliance Digital — Poor after sales service.

CHELLAPPA NARAYANAN

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

I purchased HUL Water purifier Pureit Marvella on 9th April 2015 from Reliance Digital at Narayanapanapalaya Bangalore. I complained thto toll number on 18th morning about need for replacing Sediment filter as it is blinking red. Again I reminded on 22nd morning. But no response. I visited their store & met the supervisor & she contacted service centre & informed that it may be replaced by Friday 28th August as it is short of supply of filter from HUL. My No [protected].

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Reliance Digital Customer Care

from Noida, Uttar Pradesh

Verified Support

Dear Valued Customer,

We are sorry for the inconvenience caused. Thank you for providing your contact number and we will contact you.

Warm Regards,
Reliance Digital

Reliance Digital Customer Care

from Noida, Uttar Pradesh

Verified Support

Dear Valued Customer,

We believe our team has got in touch with you and your concern has been addressed. Here is your complaint number[protected] for further reference.

Warm Regards,
Reliance Digital

Reliance Digital Customer Care

from Noida, Uttar Pradesh

Verified Support

Dear Valued Customer,

We are glad to know that your grievance has been addressed and hope that you are satisfied with our services. We will do our best to ensure that your next experience with us will be good and you will not face any more inconveniences. Here’s looking forward to your next visit at Reliance Digital and please let us know if you have any further queries that we can assist you with.

At Your Service,
Reliance Digital