[Resolved] Reliance Digital — Reliance resq plan (Service) : worst service, not have grievance redressal/appellate authority contact details | |||||
I have been subscribed reliance resq plan for my window ac. I logged a service request to repair it bu cause compressor is not working. After two days there is no any follow-up call/email from resq-team to get it repaired. This is very unprofessional way to deal with customers. After many follow-up t with customer service/ [protected]@resq.In either they are not giving any contact details to communicate not repairing my ac. Can you provide resq grievance addressal/appellate authority contact details. Service request details: Reference no :[protected] dated 01/Apr/2017 Was this information helpful? | |||||
Apr 4, 2017 Complaint marked as Resolved Thanks Team,
I received a call from escalation team and ensure to visit technician by April/04 time 10 AM.
Thnaks Reliance Digital customer support has been notified about the posted complaint. | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
47%
Complaints
4651
Pending
0
Resolved
2133
3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
View all Reliance Digital contact information
As I have given my Gionee M5 Lite mobile phone to Reliance ResQ for the repair of my display (screen) as it got fallen down and display got crashed but the phone is working and it is in condition.
I have given them on 01st of July, 2017 but till now there is no response from anybody and when I tried to reach them they are not responding properly.
I purchased the phone with Reliance Digital, InOrbit Mall, Hitech City last year, one + one year extended warranty from Reliance ResQ and paid around 1, 300 INR for extended warranty on my Gionee M5 Lite mobile.
Please help me to get it repaired and it should work properly.