[Resolved]  Reliance Digital — ResQ Care plan repair delay

Address:Lucknow, Uttar Pradesh, 226025
Website:www.reliancedigital.in/resq_careplan.html

Hi, i bought a dell laptop from reliance digital and as suggested got resq device extended warranty (Care plan). Now within the covered period harddrive failed. I sent it for repair. I was promised repair by 10th august 2016. When i went to the service center on 10th august i was told that due to some financial situation staff was not working.
Now they are also not taking our calls. Please get something done about it
Resq job reference: [protected]

Presently i have a feeling that reliance is just ripping off people through resq they dont provide proper support as they should.
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Sep 12, 2016
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2016
Reliance Digital Customer Care's response
Dear Shashankiam,

Your complaint has been registered with us and here is the complaint number[protected] for future reference.

At Your Service,
Reliance Digital
Complaint comments 

Comments

Dear Shashankiam,

We regret the inconvenience caused. We have forwarded your complaint to the concerned team and they will soon get back to you.

At Your Service,
Reliance Digital
Shashankiam's [Complaint's author] reply, Aug 11, 2016
enough messages..get me a solution..either get my system repaired or get me an alternative whatever.. i just need a solution quickly. Reliance has already wasted my 15 days because of their internal financial matters. No more.

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