[Resolved] Reliance Digital Store - Inorbit Mall Hyderabad — Voltas AC 1.5 Ton Purchased - No proper servicing | |||
Though I have a one year extended ResQ plan from reliance - they have not come properly even for a single regular s ervice. Now exactly a year has gone, with one more year of warranty left, they are saying I have not purchased AC from their store and I have got a washing machine. This is surprising, and all my calls to the customer care is useless as I have spent more than 10 days trying to raise support tickets and calling their customer care to get an answer that they will call me back after checking. This is heights of bad customer service. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Karthik,
Apologies for the inconvenience caused and we’re keen on discussing the concerns you’ve highlighted. Please be rest assured that all the points that you’ve raised have been shared with the concerned team. Request you to please share your contact details at http://www.facebook.com/reliancedigital/app_[protected] for our team to get in touch with you at the earliest.
Warm Regards,
Reliance Digital
Apologies for the inconvenience caused and we’re keen on discussing the concerns you’ve highlighted. Please be rest assured that all the points that you’ve raised have been shared with the concerned team. Request you to please share your contact details at http://www.facebook.com/reliancedigital/app_[protected] for our team to get in touch with you at the earliest.
Warm Regards,
Reliance Digital
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3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
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Sorry for the inconvenience. This is to inform you that your concern listed 5 April 2014 has been noted and we are working on it. We would like to get in touch with you for gathering more details. Please share your contact details and complaint description with us at [protected]@gmail.com and mention your complaint number 608821 in the subject line.
Thanks for your co-operation.
Regards,
Voltas Customer Care