Reliance Digital — This is extremely annoying!!

Address:

208011

Reliance dth team,

This is extremely annoying!! I raised a complain with customer care few days back (Complaint #:[protected] about channels not coming and i asked for an engineer visit.

To everyone's surprise there was no engineer visit happened till date & i was without network so i tried to move the antenna from its position & was able to view the channels.

Now again i lost the channels & once i called customer care again to check what has happened now & got to know that there was a engineer visit fee being charged out of my balance.

This is shoking!! To see such big brands cheating on their customers..

I have been charged for a service which was never been provided, instead so much of distress i have been facing.

Is this how you serve your customers??

Shameful service! I need my money back and my services back up & running

Regards,
Pramod mehrotra
Customer id:
[protected]