[Resolved]  Reliance — Don't get the right benefit of recharge

Website:www.rcom.co.in

Today I saw a offer in my Reliance number by dialing *129#.But after I recharged they give me another benefit.when I called customer care they tell me that to get that benefit I have recharge only from a Reliance store.But they don't mention it where I saw the offer.Then how can I know that I have to recharge from Reliance store.But in previous month I recharge with the same offer, at that time I get the right benefit as shown.But at that time I don't recharge from a Reliance store then how I that benefit? They cheated me in this way.I lose my 89rs.
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Oct 25, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Oct 29, 2015
Reliance Communications Customer Care's response
Dear Soumya,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications
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