[Resolved]  Reliance — Excess bill in no. [protected].

Address:712258

I am receiving much higher amount than my tariff plan since two months. The statement shows that I have made too much roaming calls. But the fact is the number is being used in the same state state I.e West Bengal. I have paid the dues of previous month but I got much higher bill in this month. When I am using an unlimited Local and Std tariff plan then how come my outstanding be higher.
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Oct 15, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Dec 23, 2015
Reliance Communications Customer Care's response
Dear Akhil,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Dec 28, 2015
Reliance Communications Customer Care's response
Dear Akhil,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Complaint comments 

Comments

My alternate number is [protected]. Please contact me on this number. I am avoiding using that number else I will be charged higher...

Thanks
While residing in the same State I am getting the bills as roaming charges...I already have paid the dues now I want to file a complaint in Consumer Court...
Comparing previous months dues I am receiving too much bill since two months..Mobile No. [protected]

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