[Resolved]  Reliance — False bill from Reliance Broadband

Address:

Chennai, Tamil Nadu

Hi,

My name is Nelson, I'm using reliance datacard netconnect+ prepaid usually i use to recharge my data card with either 1GB are 2GB. But in mean time by last week i got a call form a sales person from reliance saying that there would be offer if you wish to change your plan to Post Paid, and they said the plan is 400 2GB unlimited, and when i consulted with the customer support executive they said that there is no plan in this basis.

And then i received same call from the sales person saying that that your plan has been activated.

Without sending any proof are any approval mail are without any prior information how could they activated my account and saying that monthly you would be receiving sum of amount of bill 500/- or 1000/- for non usage how it could be possible.Please disconnect the current plan and make it has prepaid itself.Please do the needful solve the issue ASAP


FYI: And for this month i have received the bill amount for Rs 259/-, (Feb-2014) wats the necessary of paying the bill for non-usage and non activated device, and my device is in almost worst condition not even attempting the network support.So kindly do your needful support in this condition.

NOTE:
Data Card Number :[protected]
Complaint Number:[protected]
Sales Person Number:[protected](selvi)Tambaram

Thanks
Nelson