Reliance Gsm — 1298 3g unlimited speed reduced to 256kbps | |||
Reliance 3G 1298 rs recharge is not truly unlimited i have done the recharge on 27th august and till yesterday i have downloaded around 10GB and from today ie 8th September speed is no more than 240 kbps ie 30 KB/ sec, still about 19 days left for the validity and no speed, reliance nowhere mentioned the speed of 3g valid till 10GB.Reliance is cheating customers by giving offers which they deny later on. 1298 recharge is listed on their website rcom.co.in in kolkata circle. [protected] . Was this information helpful? | |||
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Reliance Communications customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Well, this seems to be a nationwide move to throttle connections despite promising "No throttling at all" I am in Rajasthan and suffering the exact same issue, except the speed in my case, on average is 6-10 kbps.. Highly unethical and unacceptable. They should either remedy the situation, compensate for days of connectivity lost or admit that they can't fulfull the terms of the plan and return our money.
Reply
Yes, they should be exactly forced to do the same, seemed to be the indian govt gave the license to loot the people in exchange of high spectrum prices .The black days of mobile internet is coming soon.
I received an email from them with the routine questions. The issue is clearly a deliberate move on their side and they are trying to make it seem like these are isolated cases that might be attributed to network coverage/ device issue or some such hogwash. I made it clear that I don't care for their usual antics and promised of a quick turnaround. If they don't fix the issue and provide compensation/refund, I will have to get a resolution at Reliance Store or take it up with the appellate authority in the region.
Taking legal action by rounding up others, like you, who have been affected, would be the next step, if necessary. I will try to post updates here.
Taking legal action by rounding up others, like you, who have been affected, would be the next step, if necessary. I will try to post updates here.
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