[Resolved] Reliance Gsm — ADPAY GSM, ShortFormats VAS charged without consent

ank_u_i

from Gurgaon, Haryana

Address:	Mumbai City, Maharashtra
Website:	www.rcom.co.in/Rcom/personal/home/index.html

This came as a shock to me. Rs . 90 was deducted as charge for ADPAY GSM on 20th Oct 2015 at 1 am. I had not sent any message or requested to do so. Reliance has gone down to levels where they are cheating people on a regular basis. Today as on 23rd oct at a:15 pm I receive another message for VAS ShortFormats and money deducted is 5 Rs. I mean really???? I don't even know what these services are and I want to know who has given the right to subscriber to deduct money without my consent?????????????

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Jan 16, 2016

Complaint marked as Resolved

Complaint was resolved and money credited back. Complaint was resolved and money credited back. Complaint was resolved and money credited back.Complaint was resolved and money credited back.

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2015

Reliance Communications Customer Care's response Dear Ankuj,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications