[Resolved] Reliance Gsm — Amount deduction without activating any VAS | |||
Mobile No :[protected] Amount is frequently deducted from the main balance without activating any value added service. Whenever checked and called to customer care sometimes it is returned and sometimes they are arguing and not refunding the amount. Some of the instance is given below: 1) 01/10/2015 : Amount Charged for VAS - Rs 3 2) 03/10/2015 : Amount Charged for VAS - Rs 3 3) 05/10/2015 : Amount Charged for VAS - Rs 3. Refunded after talking with Customer Care. 4) 06/10/2015 : Amount Charged for VAS AD PAY - Rs 1. 5) 06/10/2015 : Amount Charged for VAS One97 Talk DP - Rs 30. Refunded after talking with Customer Care. 6) 07/10/2015 : Amount Charged for VAS - Rs 5. Refunded after talking with Customer Care. 7) 08/10/2015 : Amount Charged for VAS - Rs 5. Refunded after talking with Customer Care. 8) 15/10/2015 : Amount Charged for VAS - Rs 5. Refunded after talking with Customer Care. 9) 24/10/2015 : Amount Charged for VAS - Rs 5. 10) 27/10/2015 : Amount Charged for VAS - Rs 5. Was this information helpful? | |||
Oct 25, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Oct 31, 2015 Reliance Communications Customer Care's response Dear Sunil, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Nov 01, 2015 Reliance Communications Customer Care's response Dear Sunil, Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you! Cheers, Reliance Communications | |||
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